At Labh Bank, we respect your privacy and are committed to protecting your personal and financial information in accordance with applicable laws, RBI guidelines, and data protection standards. This Privacy Policy explains how information is collected, used, stored, and safeguarded when you access our website, digital platforms, or banking-related services.
By using our website or services, you consent to the practices described in this Privacy Policy.
Labh Bank follows applicable provisions under:
Reserve Bank of India (RBI) guidelines
Know Your Customer (KYC) and Anti-Money Laundering (AML) norms
Information Technology Act, 2000 and allied rules
Applicable data protection and cybersecurity guidelines
We may collect information necessary to provide banking and financial services, including but not limited to:
Name, address, date of birth
Mobile number and email address
Aadhaar, PAN, or other officially valid documents
Photograph and signature (where applicable)
Account details, deposit or loan information
Transaction-related data
Payment or repayment details
IP address, device type, browser details
Website usage data, cookies, and analytics
Collected information is used strictly for:
Customer onboarding and verification (KYC / AML compliance)
Processing savings, deposit, loan, and related banking services
Communication regarding services, transactions, and updates
Risk assessment, fraud prevention, and internal audits
Regulatory reporting and legal compliance
Customer information is not sold or misused. Information may be shared only:
With partner banks, NBFCs, or authorized institutions for service delivery
With government or regulatory authorities when mandated by law
With technology or service providers under strict confidentiality agreements
All disclosures are carried out in compliance with RBI and statutory requirements.
Labh Bank adopts reasonable security practices including:
Secure servers and restricted access controls
Encryption and secure data transmission
Regular monitoring and internal security checks
Data is retained only for the period required by regulatory or operational needs.
By submitting personal information, customers provide explicit consent for:
Collection, storage, and processing of data
Sharing information with authorized partners as per service requirements
Consent may be withdrawn subject to legal and regulatory obligations.
Cookies may be used to:
Improve website functionality and performance
Analyze user behavior for service improvement
Users can manage cookie preferences through browser settings.
Labh Bank may integrate with third-party platforms or BankSathi services. We are not responsible for the privacy practices of external websites or applications. Users should review respective privacy policies.
Customers have the right to:
Access and review their personal information
Request correction of inaccurate data
Raise concerns related to data usage or privacy
Requests will be addressed in line with RBI norms and internal policies.
This Privacy Policy may be updated periodically to reflect regulatory changes or operational requirements. Updated versions will be published on the website and become effective immediately.
For any privacy-related concerns or grievances, customers may contact Labh Bank through the official support channels provided on the website. Complaints will be handled as per RBI grievance redressal guidelines.
Labh Bank acts in accordance with applicable banking correspondent / cooperative banking norms and does not engage in unauthorized financial activities.
